Crazy Verizon Charge Overruled by… You!

January 27th, 2012 by admin

The customers have definitely shared their voice, but what are they saying? “We will not pay your bogus fees!” Verizon has just recently announced that those wishing to pay their bill online will be required to fork out a $2 fee. Then a week after they announced it, they backed down. We’ve witnessed this proven again and again, and more and more in recent times past, that if there is a powerful and public consumer negative reaction, the Man will be forced to hear, and take action. After news of the new charge got out just last Thursday, Twitter was stormed with Verizon customers [expressing|letting out| their [mass|unified] [displeasure|unhappiness|disdain]. [On top of that|If that wasn’t enough], the FCC [got involved|came in to play]. [No one|Nobody] really [knows|is sure] what they [told them|said], but Verizon was pretty [quick|fast] to [back peddle|step back|rethink] and [change things back|reverse the fee]. Verizon issued a statement [regarding|about] the reversal of the [fee|new charge], saying, “The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions…”

——————–